Family Trainings
Our Managed Care Calls, trainings, and workshops are designed to help families and caregivers of children with special needs better understand and access services, supports, and resources. These sessions provide helpful information on topics such as insurance, healthcare coordination, advocacy, education, and community programs, while also creating opportunities for families to ask questions, connect with experts, and share experiences with one another.
MCO/Medicaid Managed Care Call
The MCO/Medicaid Call is a forum where parents and caregivers have the opportunity to ask questions and/or discuss issues they are having with their Medicaid MCO (Highmark Health Options, AmeriHealth Caritas, or Delaware First Health).
Common issues discussed have included: care coordination requests, in home care hours, denials, therapies, private duty nursing, supplies, equipment and medication.
During the call MCOs and Medicaid representatives, along with other partner organizations can help problem solve with you.
Call Details:
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Held on the second Tuesday of each month, except July and December, at 11 AM in both English and Spanish.
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Join via Zoom with the option to keep your camera off, or participate by phone.
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After registering, you will receive a confirmation email with the Zoom link.
Trainings
Watch our online trainings at your convenience to learn valuable information and resources for supporting children with special needs and special health care needs. Click on the direct links below to access each training and start watching anytime.
Emergency Preparedness for People with Disabilities
Future Ready! Transition Planning for Students with Disabilities Webinar
Get Involved
Submitting our Get Involved form is a great way to volunteer and support families of children with special needs and special health care needs. Complete the form to share your interests, connect with our team, and learn about upcoming volunteer opportunities.